Web design: clarity is more important than persuasion
The most important thing a webpage can do is be crystal clear about exactly what you can do on that webpage.
The best word to describe people when they are on the Web is “impatient.” They are particularly impatient when they arrive at your website for the first time. They are asking themselves the essential […]
Rise of evidence in human decision making
Technology should be embraced when it leads to better decision making. Human experts should not be followed blindly.
“The door is closed. The decision was not to use technology at all,” FIFA general secretary Jerome Valcke stated in March 2010, as the governing organization of football rejected the use of technology as a support to the […]
This article is for information purposes only
Do not act based on anything you might read in this article. It is purely for information purposes only.
Information is the “communication or reception of knowledge or intelligence,” according to the Merriam-Webster dictionary. But that’s not how most organizations see information; written information in particular.
When most organizations say the information on their websites […]
The shift to service
Cloud computing and virtualization reflect a general movement driven by the Web: a shift towards a more service-driven economy.
There are two major trends that are now coming together to reshape our economies and societies. One is the continuing replacement of humans by computers in the workplace. Computers are essential in manufacturing and in the office. […]
