Archive for August, 2007

Intranet managers, don’t lose hope

In the historical context of the organization, the intranet is definitely the new kid on the block. Properly managed, the future for intranets is very bright indeed.
I meet a lot of intranet managers who are frustrated with their jobs. It’s easy to understand why. But we need to be clever here. We need to get […]

Intranets: getting senior management’s attention

By Gerry McGovern
If the intranet is to show genuine value to the organization, it must prove that it is increasing productivity and reducing costs.
Intranets are still struggling. Senior management does not see them as being business critical. If the intranet is to get respect and proper funding, it must prove that it is improving productivity […]

Intranets: what staff really want

Staff overwhelmingly want a better organized intranet where they can quickly find people, policies and procedures, and forms.
In July 2007 we carried out an intranet survey using our Customer Carewords approach. We gave people a list of intranet tasks and also a list of things they might like to see improved on their intranet.
Tasks included: […]