Web facilitates wisdom of crowds
Harnessing the collective intelligence is the cornerstone of the Web’s success.
I used to have a lot of faith in expert knowledge and expert advice. I still do. However, because of the Web, and in an increasing number of circumstances, I am beginning to place more faith in the advice of collective intelligence.
We have been […]
Invasion of the Web Amateurs
Interesting article by Steven Levy in Newsweek. Is the crowd stupid or wise? Sometimes it’s stupid, but more and more–driven by the Internet–it’s wiser than the wisest expert.
March 26, 2007 issue - Andrew Keen is not surprised at the latest twist in the ongoing saga of Wikipedia. In his view, the entire Internet movement involving […]
TagCrowd - graphical word power
Tag clouds are the bubbles of words used by sites like flickr.com to show the popularity of tags. Now a site called TagCrowd lets you create Tag clouds for any text you like. The resulting pictures can speak volumes about the content, exposing when organisation centric words dominating a passage of text or a page […]
Video interview with Gerry McGovern on customer-centric approach
http://www.video-on.be/webscene2007.html
Customer power driven by the Web
The shift from organization power to customer power continues, as customers use the Web to organize themselves like never before.
The Web gives organizational tools to the customer. The ability to organize 100 or 10,000 people used to be the exclusive domain of nations or well-funded private companies. Not anymore.
“The power of groups, the clout that […]
Heathrow airport: customer-unfriendly
Last night, as I walked towards security at Heathrow Airport (London), I took my computer out of my bag, as computers need to be scanned separately. Someone walked up to me and said:
“Is that a computer?”
“Yes.”
“Put it back in the bag.”
“Why? I have to take it out for scanning.”
“You must put it back in the […]
Easy to use: Why the Web demands simplicity
The more sophisticated a society and its economy becomes, the easier it is for its citizens to do what they need to do.
In Lima, Peru, to legally establish a one-person garment workshop takes 289 days of bureaucratic toil, costing $1,231, 31 times the monthly minimum wage. In the Philippines, purchasing land can involve up to […]
Blogging is about starting conversations
Interesting comment by Nora Ephron in the UK Guardian 3rd March. The scriptwriter of films like Sleepless in Seattle. She has become an avid blogger on Huffinton Post, she has some interesting comments on how to write for a blog - “the function of a blog is on some level to start a conversation that […]
